Orders placed before 5:30PM PST (8:30PM EST) go to the warehouse the next business day. If any items are out of stock then those items will be forwarded to another distributor for shipping within two business days. Express orders are prioritized so UPS Ground and US Priority Mail often take 2-3 business days to ship and then will be delivered within 5-7 business days depending on the distance the order has to travel. If an order is submitted after Thursday at 8:30pm EST, it will be received at the warehouse to begin processing on Monday morning as the warehouse is closed weekends. That will add days to the potential delivery.
After you place an order, you will get an invoice number. Use that number to track your order and to use customer service.
We can not guarantee safe delivery to non-USA countries. European countries are usually no problem. Occasionally some Asian country's customs officials will steal your order, but this happens rarely. Other countries, especially if the country is poor or corrupt, it is possible that your package will be stolen. If you are concerned, you may want to find a company that specializes in shipping into your country. Then have us ship to that company and have them handle final delivery to you.
Shipping to a military address works very differently than regular shipping. The US Postal Service delivers directly to the military and then the military takes over and delivers to the various bases. Once the shipment leaves the US Mail we can no longer track it. Please be aware that the military will also confiscate some items they think are inappropriate. You can find further information on shipping to military addresses at USPS.com. There are many caveats listed there.